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//AI Automation × Voice AI × Government & GovTech · South America

Voice AI for Government & GovTech in South America

Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. For government & govtech teams, delivered to South America.

Government & GovTech teams in South America need voice ai engineered for their constraints and shipped on their calendar. Inbound and outbound voice agents that triage calls, book appointments, qualify leads, and sync every conversation straight into your CRM. Aligned to overlapping Americas working hours.

01What's broken without us

Public services run on aging systems that are hard to use and harder to change. Accessibility and transparency requirements add real constraints.

02Our approach — the Forge Method, applied
  • 01Blueprint call flows, escalation paths, and the success metric (booked, qualified, resolved) up front.
  • 02Prototype the voice persona and STT/TTS pipeline against real call recordings.
  • 03Forge CRM-synced agents with latency tuning and graceful human handoff.
  • 04Harden with call QA, analytics, and continuous prompt/flow refinement.
//Capabilities
  • Inbound call handling & triage
  • Appointment booking via voice
  • Lead qualification over phone
  • Custom voice & persona design
  • CRM sync from every call
  • Outbound follow-up calling
  • Multilingual voice agents
  • Call recording & analytics
//Outcomes

What you can expect

WCAG
accessible by default
Transparent
auditable processes
Scales
to public load
//FAQ

Questions, answered straight

Yes. Citizen portals, grant management, and RFP tools built for accessibility, transparency, and scale. Aligned to overlapping Americas working hours.

//Next step

Start with a Blueprint.
Lock the scope. Ship the system.

Contact the studio