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//AI Automation × WhatsApp & Chat Automation × Government & GovTech · South America

WhatsApp & Chat Automation for Government & GovTech in South America

WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. For government & govtech teams, delivered to South America.

Government & GovTech teams in South America need whatsapp & chat automation engineered for their constraints and shipped on their calendar. WhatsApp Business, web chat, Instagram and Messenger bots that capture, nurture, and support — with a clean handoff to humans and a unified inbox. Aligned to overlapping Americas working hours.

01What's broken without us

Public services run on aging systems that are hard to use and harder to change. Accessibility and transparency requirements add real constraints.

02Our approach — the Forge Method, applied
  • 01Map every channel and conversation intent to a measurable outcome.
  • 02Prototype flows on real message logs before automating.
  • 03Forge multi-channel bots with CRM capture and a unified inbox.
  • 04Harden with live-agent handoff, broadcast controls, and analytics.
//Capabilities
  • WhatsApp Business API bots
  • Lead capture & nurturing flows
  • Automated FAQ & support
  • Order tracking & status bots
  • WhatsApp broadcast campaigns
  • Instagram & Messenger bots
  • Live handoff to human agents
  • Multi-channel unified inbox
//Outcomes

What you can expect

WCAG
accessible by default
Transparent
auditable processes
Scales
to public load
//FAQ

Questions, answered straight

Yes. Citizen portals, grant management, and RFP tools built for accessibility, transparency, and scale. Aligned to overlapping Americas working hours.

//Next step

Start with a Blueprint.
Lock the scope. Ship the system.

Contact the studio